Frequently Asked Questions
All You Need to Know about organic and natural products
What are your payment options?
We offer a fully secure checkout process. For orders within India, we accept all major Credit/Debit cards, UPI, Net Banking, and popular mobile wallets. For our international customers, we accept paypal and all major credit cards through our secure payment gateway.
What is your return policy?
Due to the clinical and personal care nature of our Ayurvedic products, we adhere to strict hygiene standards and do not accept returns on opened or used items. However, your satisfaction is our priority. If a product arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with a photo of the item, and we will promptly issue a replacement or refund.
Do you offer international shipping?
Yes, Yogpura has a global footprint! We proudly ship from our Gurugram facility to wellness practitioners and customers worldwide, including our established community in Japan. International shipping rates and delivery timelines are calculated automatically at checkout based on your exact location.
What makes Yogpura products "Practitioner Grade?
Our formulations are the result of 33 years of clinical observation. Unlike mass-produced alternatives, Yogpura products are handcrafted in small batches using traditional Ayurvedic methods, ensuring they meet the high standards required by health professionals globally.
Why is your Neem Wood different from others?
We use high-quality, medicinal Neem wood carved from a single block (no joints or glue). Each piece is herbal-treated with Tea Tree oil for 48 hours, ensuring that the wood itself carries therapeutic properties for your scalp.
What is the "Edible Standard" of purity?
We believe that your skin absorbs what you put on it. Our brand philosophy is simple: If you cannot consume it, you should not apply it to your skin. We use zero synthetic chemicals, fragrances, or preservatives in all oragnic range of ours.